Parent Start Here & FAQs
Quick answers to the things parents ask most. Tap a question to open it, or use the search box.
New to Lane's? Start here
- 1
Your door code: every family has their own door code, emailed when you enrolled. Keep it safe and memorise it, as our teachers can't leave class to open the door.
- 2
Arrive 5 minutes early so your dancer is ready when the studio door opens, and be ready to collect them 5 minutes before the end of class.
- 3
Staying or leaving: in Mini Movers (ages 3 to 5), one grown-up per paying dancer stays for the whole class. In all other classes you can wait in the waiting room or drop and go.
- 4
Class times and dates are all in your parent portal.
- 5
Payments are taken around the end of each month for the following month's classes. To cancel, please do it before the 15th of the month.
- 6
Need us? Email or WhatsApp. We reply within 72 hours. For emergencies, please call.
Getting started
Uniform and shoes
Moving up
Extras and opportunities
Payments and account
Bring a friend
Dancing is even more fun when you bring a friend! Give your friend your unique referral code and you can earn points that turn into some fantastic member benefits.
Visit your referral pageStill need help?
Email or WhatsApp, whichever is easiest. We reply within 72 hours. For emergencies, please call.